Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Our official delivery partner is TCS Courier. Delivery in Lahore in 2 days. Other regions 2-4 days.
We provide 7 days warranty to our customer. Warranty can be claimed if you receive a faulty piece or something is not what is described. All items are checked before dispatched so no issue will arise at first place.
Please whatsapp at 0323 3334433 to update your shipping address
You will receive tracking ID and shipping updates via sms.
All customer data is used only to process your order. Credit card information is not stored on our server but securely paid via Bykea Cash.
We receive hundreds of queries on our social media channels. We always reply to every query. If you query remains unanswered, please email to manager @ manager@boskistores.com
All products listed on our website are carefully listed to make sure we keep up with quality of our brand.
All of your items will come in single packaging unless you instruct us otherwise.
If you need to swap an item
Returns and Exchanges
We provide 7 days warranty to our customer. Warranty can be claimed if you receive a faulty piece or something is not what is described. All items are checked before dispatched so no issue will arise at first place.
No problem! Don’t panic! We will replace your item with the correct one. Just whatsapp us and we will initiate the replacement process.
All items are checked and assured by quality assurance team before dispatch. Items are also properly packed to make sure nothing happens during transit. However, during transit item may get damaged. We claim full responsibility of damaged item. You need to inform us within 24 hours of damaged item received on Facebook, email or whatsapp.
You may mail your authorized return on return address listed on invoice or contact us for more info.
We are on Facebook, WhatsApp, Instagram and Email. You can inbox on any listed platform. Please only inbox us, we don’t reply to comments on social media.
Please whatsapp us asap to change your shipping address or email @ info@boskistores.com
Please whatsapp (0323-3334433) us asap to cancel your order or email @ support@boskistores.com
Yes, you may pre-order and book your item.